Terms & Conditions
Terms & Conditions
Welcome to Oril Leather. By accessing our website, placing an order, or purchasing any product from Oril Leather, you agree to the following Terms & Conditions. Please read them carefully before using our services.
Brand Information
Oril Leather is a premium leather goods brand offering genuine leather products including bags, wallets, belts, and other leather accessories. Our products are designed with a focus on quality, craftsmanship, functionality, and timeless style.
Product Information
We always try to present our products as accurately as possible through photos, descriptions, colors, sizes, and specifications. However, slight variations may occur due to photography, lighting, screen display, or the natural texture of genuine leather.
Natural leather may have marks, grains, wrinkles, or texture differences. These are not considered defects; rather, they are part of the unique character of genuine leather.
Pricing & Availability
All product prices are listed on our website and may change without prior notice. Oril Leather reserves the right to update prices, offers, discounts, and product availability at any time.
Product availability is subject to stock. If an ordered product becomes unavailable after order confirmation, we will contact the customer as soon as possible with an alternative option, exchange, or refund solution.
Order Confirmation
After placing an order, customers may receive confirmation through phone, SMS, email, or other official communication channels. Oril Leather reserves the right to cancel or hold any order if the provided information is incomplete, incorrect, suspicious, or unreachable.
Payment Policy
Customers must complete payment according to the available payment methods mentioned on our website or official sales channels. For cash on delivery orders, payment must be completed at the time of delivery.
Oril Leather is not responsible for failed, delayed, or incorrect payments caused by payment gateway, banking, mobile financial service, or customer-side issues.
Delivery Policy
We aim to deliver products within the estimated delivery timeline. However, delivery may be delayed due to courier issues, weather conditions, public holidays, political situations, incorrect address information, or other unavoidable circumstances.
Customers are responsible for providing accurate delivery information, including full address, phone number, and any necessary instructions.
Return, Refund & Exchange
Return, refund, and exchange requests will be handled according to our Refund Policy and any separate Return or Exchange Policy published on our website.
Products must be unused, undamaged, and returned with original packaging, tags, invoice, and accessories where applicable. Oril Leather reserves the right to reject any return, refund, or exchange request if the product does not meet the required conditions.
Product Use & Care
Customers are responsible for using and maintaining leather products properly. Genuine leather requires proper care and protection from water, excessive sunlight, heat, chemicals, sharp objects, and rough handling.
Oril Leather will not be responsible for damage caused by misuse, lack of care, accidental damage, exposure to unsuitable conditions, or normal wear and tear.
Intellectual Property
All logos, brand names, product photos, website content, design elements, texts, graphics, and other materials related to Oril Leather are the property of Oril Leather unless otherwise stated.
No content from our website or official platforms may be copied, reproduced, modified, distributed, or used for commercial purposes without written permission from Oril Leather.
Customer Information
Customers must provide accurate and complete information when placing an order or communicating with Oril Leather. Any personal information shared with us will be handled with care and used only for order processing, customer support, delivery, and service improvement purposes.
Promotional Offers
Any discount, promotional campaign, coupon, or special offer may have specific terms, validity, and limitations. Oril Leather reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice.
Limitation of Liability
Oril Leather will not be liable for any indirect, incidental, or consequential loss arising from product use, delivery delay, website interruption, technical error, or circumstances beyond our control.
Our responsibility is limited to the product value paid by the customer, subject to applicable policies and approval.
Changes to Terms & Conditions
Oril Leather reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will be effective immediately after being published on our website.
Customers are encouraged to review this page regularly to stay informed about our latest terms.
Contact Us
For any questions regarding these Terms & Conditions, please contact us through our official communication channels.
By purchasing from Oril Leather, you confirm that you have read, understood, and agreed to these Terms & Conditions.